In light of everything going on in our world – and specifically our state – we want to inform you of how we plan to move forward in the near term at Di-Acro!
What will be changing: we will be taking less live phone calls, and instead – focusing on responses to email/web-based inquiries. This is largely in part to our entire state school system being temporarily shutdown, and a number of employees needing to work remotely.
We will do our very best to respond as quickly as possible to your inquiries – for faster response time – please direct your inquiries to the following email addresses:
– Requests for quote, purchase orders: firstname.lastname@example.org
– Vendor set-up forms, W9s, and general inquiries: email@example.com
– Payment inquiries: firstname.lastname@example.org
– Technical inquiries: email@example.com
What we can assure you: we will strive to provide the same level of customer service, as well as ship new machines, tooling, and spare parts in a timely manner – we’re here to serve you like we have since 1942!
Thank you for your support of the Di-Acro brand!